Business Logistics

Question: 

We have a customer that bought trusses in June. The trusses were shipped [ and one month later are] being set. The chords have weathered and bowed. What is the industry standard for dealing with this problem? What is our liability in this situation? We were not aware of any delays on the customer’s part and shipped as requested. Note: These trusses are 62 ft. scissor trusses.

Question: 

Recently, I was invited to view a newly-constructed 60 ft. by 36 ft. barn, with homemade big timber trusses as follows: 36 ft. span, 12/9 pitch, construction was 26 ft. 2x12 rafters, bracing 2x6, ceiling joists were 36 ft. boxed, 6x12 out of overlapping (6 ft.), 2x12 glued and nailed center, 16 feet of joist doubled as an 8 ft. high loft, floor trusses were on 12 ft. centers atop posts deeply anchored with good footings, roof and wall cross ties were 2x6 on edge every 24 in., floor cross ties in the loft were 2x8 on edge every 16 in., 4 ft. snow load.

Question: 

Is it the responsibility of the truss manufacturer to provide a sealed layout drawing for roof trusses?

Question: 

I am building a new shop that is 30 ft. x 32 ft. I need to free-span the 30 ft. dimension. Where can I get a load chart that recommends lumber size and strategic locations of the angle braces to support the free span? I am going to field erect the trusses and stick build them on the building.

Question: 

I am building a home and want to use floor trusses. How can I find a local manufacturer?

Question: 

How do trussed roofs perform in long-term service? Are there any reports of rusting in the nail plates, rot/insect attack, do-it-yourself modifications, or condensation and ventilation problems in the attic?

Question: 

I am currently working on a project where a wood truss system was loaded with a heavy spring snow. I do not believe the load was beyond the truss's design capacity, but how do you know? Is there safety built into wood trusses? If the trusses were loaded beyond their design capacity, it would not have been for a long duration.

Question: 

Are wood trusses designed to be fall protection anchors that would support a worker should he fall?

Question: 

I am a structural engineer on a project with a wood trussed roof. I have noticed some variations in the peak height in a run of identical trusses. Do you have any information on tolerances for the final dimensions of manufactured trusses?

Question: 

How do I, as a truss manufacturer, adequately advise my customer against the dangers of 60 ft. and over truss span installations?