Improving Production Employee Retention through Culture Development

Tuesday, October 27 2020 1:00pm (America/Chicago)

Retaining a quality production workforce is an ongoing challenge for many component manufacturers (CMs). Join Heather Young, production manager at Shelly's Building Supply, a US LBM company, for a fresh perspective on the role company culture plays in building a more efficient, successful, diversified component production team. She shares strategies and best practices for recruiting, training, and developing employees that can both improve production employee retention and result in positive changes throughout your organization.


Heather Young started her truss industry career in 2017 at Shelly's Building Supply in Tellford, Pennsylvania. She began as a logistics coordinator and later moved into an operations management role, where she learned all aspects of production. Heather was promoted to production manager in 2018 and has encouraged and assisted in the creation of a cohesive team that has only proven their strength and abilities increased productivity. In June of 2019, she received a US LBM Lean Six Sigma Green Belt from the Wisconsin School of Business. Her focus includes building and maintaining positive culture, process improvements, and lean manufacturing – all with the goal of achieving operational excellence.